A report out of the Telecommunications Industry Ombudsman shows Service Providers sign consumers up to products or services they don’t understand or need.

The report comes in the wake of top Telco Tesltra receiving a $50 million dollar fine for unscrupulous treatment of vulnerable Australians.

Oliver Peterson spoke to the CEO of Financial Counselling Australia Fiona Guthrie about the predatory tactics some Telcos are utilizing.

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