Australia’s largest taxi payment provider, Cabcharge, is rolling out new technology to address complaints about taxi services nationwide with a recent surge of drivers not using their meters and attempting to overcharge passengers.

Julie-anne Sprague talked to Cabcharge Chief Gary Becus about how endemic dodgy taxi drivers have become in Australia’s capital cities, and how one of the world’s biggest fare companies is dealing with the issue.

Yet Consumer Advocate Adam Glezer argued that the lengths don’t go far enough, and the taxi industry as a whole is suffering because of the stigma.

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