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Do you know the secret to an authentic apology?

14/11/2019 11:30 pm / 13:04
Tod Johnston
6PR Chris Ilsley6PR Perth Tonightapologyconflictconflict resolution expertLisanne Iriksmediator

Saying sorry when we’ve done something wrong is one of the first things we’re taught as children, but how well do you know how to do it?

Conflict resolution expert and mediator, Lisanne Iriks, tells us how to make an apology that matters.

Download this podcast here

Tod Johnston
Lifestyle
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