WA mum receives Telstra bill for almost $500K
A Current Affair reported that Bunbury mum Karen Hume received a Telstra phone bill that would make most people collapse on the floor in shock. It was for $465,595.23.
Ms Hume’s monthly bill was normally charged $400 a month.
Telstra claimed she had used 465 terabytes of data, which equates to downloading 30,000 movies in a month.
Ms Hume spoke to Oly Peterson today to explain that after getting the run-around from the Telstra call centre she went into a shop where she still struggled to get answers.
It was only when A Current Affair became involved that Telstra admitted it was a system glitch and the excessive bill was cleared… after two-months of stress for Ms Hume.
Photo courtesy of A Current Affair | Nine
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